Services

We are number one in customer service.

South Minnesota Lubes offers a number of services to our customers. We can do oil analysis in our own lab, with results within 24 hours. Our specialists can do commercial lubrication evaluations to improve your efficiency and reduce your costs. We have the expertise to provide plant surveys. We can offer assistance in recycling and environmental concerns. Our alliances can bring a TFM (Total Fluid Management) program to our larger industrial customers.

Meet Kathy Halvorson. Customer service is her number one priority. She can help you with order entry and explain our proactive just-in-time service. Kathy has over 12 years experience at South Minnesota Lubes. She is ready to help streamline your lubricant ordering and inventory control. Get in touch with Kathy today.

DELIVERY SYSTEM

Our delivery system is based on a weekly delivery structure tailored to the customer needs. Our system is pro-active and designed to keep customer inventories at optimum levels for productive efficiency, yet maintaining a just-in-time philosophy.

Our seven delivery vans have the capacity to deliver packaged products or bulk oil products. Each truck is equipped with a dual pumping system to handle heavy-duty engine oils to hydraulic or special transmission fluids. Each of our pumping systems is equipped with a print-o-meter register to guarantee product delivery with a printed metered ticket. This system provides our customers with guaranteed delivery receipt.

Our mission is customer satisfaction.

OUR SERVICES

	Application Training
	API Licensees
	On-Site Equipment Surveys
	Cost Analysis
	Customer Warranty Program
	Road Side Assistance Programs
	Soft Sell Training
	Up-Sell Training
	Quick Lube Marketing
	In-House OIl Analysis
	MSDS OSHA Compliance
	Quarterly Value Analysis Reports
	24-Hour Emergency Service
	Environmental Assessment
	Customer Retention Programs
	No Delivery Fees
	No Add-On Service Fees
	Technical Support
	Itemized Billing
	Inventory Control Programs
	Buy Back Programs
	Technical Seminars
	Equipment Programs
	Waste OIl & Filter Management